BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID : 19120
Employment Type : Full Time
Job Category : Digital/IT
Work Location : 515 Broadhollow Road, Melville, NY (CSC)
Requirements:
Must have a Bachelor's or foreign equivalent degree in Computer Science, Electrical/Electronic Engineering, or Business Administration and five (5) years of product management experience for online shopping cart and checkout technology. Experience must include: Define strategy, manage roadmap and oversee development of online shopping cart and checkout features. Collaborate with UX, engineering, and research teams to develop A/B testing plans to ensure product objectives maintained. Elicit and Analyze requirements and define scope objectives leveraging expertise in a range of tools including MySQL, Teradata, Power BI, Tableau, Oracle DB and SAPECC/S4 to support product development. Utilize business and technology strategy, business modeling, roadmap planning and scenario analysis to define product vision, establish OKRs and KPIs, and drive root cause analysis for continuous improvement. Demonstrated product management expertise through cost/benefit analyses, leading cross-capability initiatives and Prioritized features, creation of comprehensive business and functional requirement documents using waterfall, Agile, and Scrum methodologies (documented in SharePoint, JIRA, and Confluence). Position allows 100% telecommuting from anywhere in the U.S.
Job Duties: Define strategy, manage roadmap and oversee development of online shopping cart and checkout features. Responsible for one or more area of digital product, analyzing data and developing a roadmap to help deliver a cutting-edge digital solution to enhance customer's experience. Drive customer experience initiatives for MSC's digital products. Collaborate with UX, engineering, and research teams to develop A/B testing plans to ensure product objectives maintained. Collaborate with customers, partners, peers and stakeholders to understand requirements and develop a comprehensive product strategy for online cart & checkout features. Elicit and analyze requirements and define scope objectives leveraging expertise in a range of tools including MySQL, Teradata, Power BI, Tableau, Oracle DB and SAPECC/S4 to support product development. Identify Business and technology strategy, business modeling, roadmap planning and scenario analysis to define product vision, establish OKRs and KPIs, and drive root cause analysis for continuous improvement. Track record of complex and creative problem-solving, and the desire to create and build new businesses. Analyze macro-economic trends, perform competitive analysis, sizes-up internal capabilities and build business cases to support the online cart & checkout product strategy. Collaborate with cross-functional teams and respective engineering / development partners to define scope, budget and transform the existing framework or design/develop new models to ensure a first-class customer experience for online cart, checkout process and post-transaction messaging. Work closely with engineering / development partners to translate product and business requirements into detailed development specifications leveraging Agile framework to ensure timely and high-quality delivery of product. Define and execute the go-to-market plan for new online cart & checkout features, collaborating with Sales, Solution Architects, Professional Services, and other internal teams to ensure they have the necessary tools and knowledge to support product success. Demonstrated product management expertise through cost/benefit analyses, leading cross-capability initiatives and Prioritized features, creation of comprehensive business and functional requirement documents using waterfall, Agile, and Scrum methodologies (documented in SharePoint, JIRA, and Confluence). Empower business development and sales teams by providing them with the necessary training and resources and lead calls with key customers to understand their needs and demonstrate how our solutions meet their requirements. Work with predictive models, analyzing, creating user segmentation and extracting insights that drive business decisions with a lens towards common-sizing and solution building in a global environment. Establish clear goals and performance metrics for online cart and checkout features, regularly review metrics to identify areas for improvement and ensure the product meets or exceeds performance expectations. Define A/B tests for validating optimal customer experience for online cart & checkout features. Apply technical knowledge of API's, 3rd Party Systems, Legacy Systems (SAP) and integration with modern day SaaS solutions. Foster a strong product culture within the organization with an emphasis on Agile. Participate in special projects and performs additional duties as required. Position allows 100% telecommuting from anywhere in the U.S.
To apply: please apply online: https://mscdirect-jobs.dzconnex.com/job-details/sr-product-manager-remote-in-digitalit-jobs-1376572
RATE OF PAY: $169,541.00/year
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
