MSC CAREER PORTAL

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20290

Employment Type : Full Time

Job Category : Human Resources

Work Location : Davidson, NC (CSC)

BRIEF POSITION SUMMARY:

The Senior Accommodation Specialist serves as the organization's subject matter expert on workplace accommodations, accessibility compliance, and complex interactive-process determinations. This role independently owns and resolves high-risk, sensitive, and precedent-setting accommodation cases under the ADA, ADAAA, PWFA, Title VII, and related state and local laws.

The Senior Accommodation Specialist provides strategic counsel to HR and business leaders; exercises independent judgment in accommodation determinations; proactively identifies legal and employee relations risk; and drives continuous improvement of accommodation programs, policies, tools, and accessibility initiatives across the organization. This role operates with a high degree of autonomy and is accountable for ensuring compliant, consistent, and equitable accommodation outcomes while balancing operational and business needs.

DUTIES AND RESPONSIBILITIES

• Independently lead and manage workplace accommodation requests for disability, pregnancy, religious practices, and other protected needs.
• Serve as the organization's primary expert and decision authority throughout the interactive process, assessing functional limitations and advising on reasonable, effective accommodations.
• Evaluate, interpret, and challenge complex medical documentation; identify inconsistencies, clarify functional impacts, and assess operational feasibility.
• Partner at a senior level with leaders to define essential job functions, explore creative accommodation solutions, and resolve competing business considerations.
• Develop, issue, and defend clear, well reasoned accommodation determinations, including denials when appropriate, and oversee implementation.
• Ensure ongoing enterprise wide compliance with ADA/ADAAA, PWFA, Title VII, and state and local accommodation requirements.
• Maintain audit ready, legally defensible documentation and case records.
• Proactively identify, assess, and escalate legal, compliance, and employee relations risks; provide expert guidance and recommended resolution strategies.
• Support responses to internal audits, legal inquiries, and external agency matters (EEOC, state agencies).
• Act as a primary liaison with Legal on high risk, escalated, or precedent setting cases.
• Support and contribute to responses for internal audits, legal inquiries, demand letters, and external agency matters (EEOC and state agencies).
• Coordinate closely with Leave of Absence, FMLA, ADA leave, Workers' Compensation, Short and Long-Term Disability, Payroll, and Benefits to ensure integrated, seamless case management.
• Lead and advise on return-to-work and stay-at-work strategies, including job modification, transitional duty, and phased returns.
• Provide senior level guidance to Talent Acquisition on candidate accommodations and accessibility considerations, as needed.
• Analyze accommodation metrics and trends (volume, timelines, outcomes, risk indicators) and translate insights into program enhancements.
• Design and implement process, policy, and workflow improvements to improve efficiency, consistency, and associate experience.
• Contribute to and influence accommodation related policies, guidelines, manager toolkits, and training development.
• Serve as an internal advocate and educator, promoting organizational awareness of accommodation obligations, inclusive practices, and shared accountability.
• Deliver a consistent, empathetic, and employee centered experience while balancing business needs.
• Promote organizational awareness of accommodation rights, responsibilities, and inclusive practices.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required

QUALIFICATIONS

What You Need:

• Bachelor's degree in Human Resources or related field, or equivalent work experience required.
• 5+ years of direct experience in facilitating ADA accommodations, including complex and high-risk cases. Additional experience in leave administration, employee relations, or HR compliance preferred.
• Demonstrated expertise in multi-state accommodation compliance, interactive process best practices, and emerging accommodation laws.
• Advanced knowledge of ADA, interactive process best practices, and multi-state accommodation laws.
• Professional certification such as SHRM, PHR, or CLMS certification strongly preferred.
• Proven ability to operate independently and make defensible accommodation decisions with minimal oversight.

Bonus Points If You Have:

• Advanced Communication – ability to influence, advise, and navigate difficult conversations with employees, leaders, and counsel.
• Legal & Risk Judgment: Strong ability to assess risk, apply legal standards, and make sound, defensible decisions.
• Strategic Thinking: Ability to balance individual needs with enterprise impact and operational realities.
• Technology – ability to accurately utilize programs to track leaves and accommodations.
• Program Leadership: Experience improving systems, processes, and policies at scale.
• Detail & Documentation Excellence: Maintains thorough, precise, and audit ready records.
• Time & Priority Management: Effectively manages competing deadlines and escalations.

Other Requirements:

• Travel of up to 10% may be required.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”) - if needed for specific orgs/roles.

Compensation starting at $63420 - $99660 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.