BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :20189
Employment Type : Full Time
Job Category : Vending Management
Work Location : Atlanta, GA
BRIEF POSITION SUMMARY:
The GO Team Architect aims to implement MSC's Large Account opportunities within 60 days. Go Team Project is defined as incremental revenue of $750k or more with multiple solutions implemented at the customer site. Through strong interpersonal skills and with limited supervision, the GO Team Architect's primary role is enabling explosive revenue extraction and growth through solution opportunity management. This includes solution discovery, recommendations, signings support and installation oversight. This can include supporting Customer Needs Analysis (B/CNA) agreements and/or complex sales support involving customer C-Suite personnel. The GO Team Architect works closely with the GO Team Site Leader and the customer champion while on-site within the customer's facility to design a program to meet the needs of the customer and achieve MSC's revenue goals.
DUTIES and RESPONSIBILITIES:
- Enables explosive sales growth and extraction by effectively managing new solution opportunities beginning with comprehensive customer discovery through installation oversight.
- Proficient with all MSC/Class C inventory management solutions including vending, VMI, VMI Inclusion, Crib Software, CMI, etc.
- Partners with key stakeholders to ensure customer needs are met through data collection, solutions discovery and building customer relationships to enable explosive sales growth.
- Conducts detailed discovery on customer needs, including data collection, process improvement, price concerns and cost savings resulting in increased signings and expedited installation timelines.
- Continuously works to shorten discovery and recommendation processes (without sacrificing quality) to expedite timelines and speed overall implementations.
- Ensures recommended solutions address specific customer needs
- Provides financial assumptions that support the recommended solution.
- Working with sales partners, focus on obtaining signed agreements in a timely manner.
- Drives proficiencies in additional areas including installations, Break Fix, Post-Install Support, Supply Chain Optimization, and Cancellation support
- Utilizing key tools, technology and related PPE, responsible for required for a safe work environment
- Adheres to service level agreements to consistently deliver best-in-class results
- Coaches and trains internal and external stakeholders (MSC associates, customer associates, etc.)
- Follows all required Salesforce Guidance for Success protocols for project and time management
- Provides feedback to management for continuous process improvement
- Supports designated GO Team team goals and objectives
- Follows all MSC policies and procedures documented in the associate handbook.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
- Participation in special projects and performs additional duties as required
EDUCATION and EXPERIENCE:
- Bachelor's degree in business or the equivalent experience is required
- Minimum three years supporting value-added customer solutions / inventory management programs is required
- Knowledge of MSC-like product lines/services & MSC-related experience is required
- Driver of execution, ability to work through complex situations required
- Experience troubleshooting hardware and/or software preferred
SKILLS:
- Excellent verbal and written communication skills required
- Excellent interpersonal skills required
- Understanding of Challenger selling model
- Organizational & time management skills required
- Problem solving, and situational adaptability skills required
- Computer literacy & proficiency in word processing, spreadsheet & presentation software required.
- Electro/Mechanical aptitude preferred
- Database Software and SQL preferred
OTHER REQUIREMENTS:
- A valid driver's license & the ability to travel 80% including overnight is required.
- Must possess basic knowledge and use of hand and power tools
- Able to perform physical activities such as lifting to approximately 50 lbs.
- Ability to work in various types of industrial environments
- Must be able to pass customer-specific background demands which may include but are not limited to drug testing, criminal background checks, etc.
- This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).
- Must adhere to customer specific requirements such as wearing hardhats, safety glasses, steel toe shoes, etc.
Compensation starting at $63420 - $86681 depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
