MSC CAREER PORTAL

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 18677

Employment Type : Full Time

Job Category : Warehouse/Distribution

Work Location : Atlanta, GA (Whse)

DUTIES and RESPONSIBILITIES:

1. Manages department workflow to ensure optimum service levels are maintained.
2. Oversees service levels to ensure delivery trucks depart on time and as scheduled.
3. Monitors productivity reports and error-rate reports and takes corrective action.
4. Resolves internal and external customer complaints.
5. Attends cross-functional meetings regarding new procedures or improvements to the current system, and conducts weekly supervisory meetings to discuss improvement opportunities.
6. Reviews and monitors associate training needs.
7. Monitors and adheres to culture training policies and initiatives.
8. Interacts with the Goods-In team to aid in reducing the number of errors that leave the CFC and increase communication.
9. Promotes safe work practices.
10. Interacts with vendors regarding improved shipping materials.
11. Analyzes goods out procedures and processes to identify improvement opportunities.
12. Shares best practices with other CFCs.
13. Ensures compliance with all applicable legislative and regulatory requirements and standards by directing and monitoring the implementation of necessary documentation.
14. Interacts with Sales, In-Bound and Inventory departments in order to ensure that service level is maintained.
15. Improves customer service while continuing to reduce out-bound distribution costs.
16. Develops and supports supervisory goals regarding safety metrics.
17. Provides resources for Global Safety initiatives.
18. Performs all duties inherent in the role of MSC Manager as defined in the MSC Code of Conduct including hiring, termination, review and development of associates.
19. Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSCs mission.

In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.

Participates in special projects and performs additional duties as required.

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge experience level and abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

1. High school diploma or the equivalent required.
2. Minimum of five years of distribution experience and management experience required.

SKILLS:

1. Computer proficiency in word processing and spreadsheet software required.
2. Knowledge of computers and AS/400 system required.
3. Good verbal and written communication skills required.

PHYSICAL REQUIREMENTS:

• Bending to lift items from the floor and racks required.
• Lifting items between 25 and 50 pounds required.
• Ability to operate at heights up to 50 feet required.
• Ability to stand for prolonged periods of time required.

MISCELLANEOUS:

• Position may require a valid states drivers license.

Position may require the ability to travel

WHY MSC?

People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.


OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.


You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.


EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.