BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :20593
Employment Type : Full Time
Job Category : Marketing
Work Location : Davidson, NC (CSC)
BRIEF POSITION SUMMARY:
The Analyst, Market Intelligence gathers, analyzes, and synthesizes market, competitive, and customer intelligence to support strategic decision-making across Marketing, Sales, Customer Experience, Category Management, and Executive Leadership. This role turns internal and external data into clear, actionable insights on market dynamics, competitive positioning, and growth opportunities, and communicates those insights through recurring reporting and ad-hoc analyses.
DUTIES AND RESPONSIBILITIES
- Conduct primary and secondary market research to track industry trends, customer needs, and emerging opportunities
- Perform market sizing, segmentation, and growth analyses to support strategic planning and investment decisions
- Analyze qualitative and quantitative inputs (e.g., industry reports, surveys, analyst research, internal data, and stakeholder interviews) to build concise, decision-ready market perspectives
- Develop and maintain market landscapes, competitor profiles, and an intelligence repository; identify patterns, risks, and opportunities across segments, categories, and key competitors
- Produce recurring market and competitive intelligence updates (including macroeconomic indicators) and ad-hoc readouts for leaders and functional partners
- Partner with Category Management, Digital, Customer Experience, and Sales to apply insights to customer journeys, campaign planning, merchandising/category strategy, and product/service launches
- Manage select research vendors and engagements as needed (scope, timeline, deliverables, and internal stakeholder alignment)
- Translate complex findings into clear narratives and executive-ready deliverables (dashboards, presentations, and concise written briefs)
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose
- Participation in special projects and performs additional duties as required
KEY COMPETENCIES
- Insight generation & synthesis: independently analyze large amounts of data from multiple sources and as a result extract tangible and meaningful insights
- Research & analytics: designs/executes primary and secondary research; applies market sizing, segmentation, and trend analysis
- Data storytelling: communicates insights through executive-ready narratives, dashboards, and presentations tailored to the audience
- Stakeholder partnership: collaborates cross-functionally to define business questions, align on priorities, and drive adoption of insights
- Project & vendor management: scopes work, manages timelines/deliverables, and ensures quality and consistency of outputs
- Continuous improvement: enhances recurring reporting and research processes to improve accuracy, speed, and stakeholder usefulness
QUALIFICATIONS
What You Need:
- Bachelor's degree in marketing, Business, or related field or the equivalent experience required.
- 3–5 years of experience in market research, market intelligence, competitive intelligence, or related analytical roles
- Strong analytical skills with experience interpreting complex, unstructured datasets and market research findings
- Proficiency with data analysis and visualization tools (e.g., Excel, PowerPoint, Tableau, Power BI, or similar)
- Ability to translate business requirements / information needs into projects that deliver actionable insights and inform marketing or strategic plans
- Excellent written and verbal communication skills, with the ability to present insights to senior stakeholders
Bonus Points If You Have:
- Industrial or manufacturing experience
- Experience conducting both primary (surveys, interviews) and secondary research
- Familiarity with market research methodologies (segmentation, conjoint, pricing research)
- Experience working with syndicated research providers and analyst firms
Other Requirements:
- A valid driver's license may be required
- Position requires travel on an as needed basis
- This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)
Compensation starting at $58000 - $91080 depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
