MSC CAREER PORTAL

The Director, Managed Inventory Innovation leads the strategy development and service offering definiton for our Customer Managed Inventory Programs (Vending/VMI/CMI/Crib/Consignment). The role leads the transformation of MSC?s customer managed solutions into a digiatally intellegent platform that delievers predictive and scalable inventory solutions. The Director will help to unlock new revenue streams, improve customer retention, and position MSC as a digital-first solution provider. The Director will serve as a thought leader and change agent, driving cross-functional collaboration to deliver a scalable, data-driven inventory solution that differenciate MSC in the marketplace.

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• Owns, develops, and executes product vision, strategy, and roadmap for MSC?s Managed Inventory capabilities, aligned with MSC?s digital transformation and customer-centric growth strategy.
• Lead, mentor, and develop a high performing team of product owners responsible for managed inventory platform capabilities, customer experience, and innovation delivery.
• Lead and design the deployment of next-gen managed inventory capabilities, including AI/MT driven demand forecasting, real-time inventory optimization, and IoT-enabled replenishment.
• Drive the integration of Managed Inventory data into customer systems and MSC platforms to enable real time visibility and automation.
• Manages third party partner contracts, Managed Inventory R&D, hardware, peripheral and product capability vision
• Respected subject matter expert and thought leader in the Managed Inventory space, providing cross-functional insights on the benefits to customers through improved supply chain efficiency and cash flow optimization
• Supports the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience
• Measures the ROI impact for full product portfolio and delivers on annual productivity
• Owns the deployment and effectiveness of Solutions Design tools to improve completeness and speed to market for item planning and installation
• Enables the enterprise to increase revenues, decrease costs, and shorten the cycle time of revenue growth from contracts related to managed inventory programs
• Develops strategy for engaging in new and expanding third-party partnerships
• Works collaboratively with National Account (NAM) and Business Development (BDE) teams to win competitive bids with Enterprise Customers by clearly communicating MSC?s Managed Inventory value proposition
• Drives the adoption of new and existing Solutions capabilities by defining training and measurement goals
• Intimately aligned with Sales Leadership to support Business Development needs as well as customer retention strategies and measurements of success
• Responsible for directing Managed Inventory solutions sales, marketing, training & insight material in all media including MSCdirect.com, social media, MSC Training, Customer Training material and MSC Roadmap for Integrating Customers, etc.
• Performs all duties inherent in the role of an MSC Director including hiring, termination and review and development of associates.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s vision and unity of purpose.
• Participation in special projects and performs additional duties as required

What You Need:

• Bachelor?s degree in business related field or the equivalent relevant experience is required.
• Minimum of seven years of experience in Vendor Managed Inventory, Supply Chain, or digital transformation field required.
• A minimum of seven years managing a team of associates is required.
• Demonstrated experience in leading product teams or product owners in an agile environment required.
• Proven success in leading strategic, technology-enabled changes in complex, matrixed environments required.
• Experience in managing vendor relationships and technology partners required.
• Experience in managing cross-functional teams, projects, deliverables, multitasking, and facilitation required.
• Subject Matter Expert and Industry thought leader with C-level capability to discuss Managed Inventory technology, market trends and current dynamics required
• Strong analytical and problem-solving skills required
• Strong organizational and time management skills required.
• Exceptional communication and stakeholder engagement skills required.
• Deep understanding of VMI, CMI and IoT-based inventory models.

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• MBA preferred.
• Industrial Distribution experience with emphasis in supply chain, sales, logistics, or product management functions is preferred.
• Knowledge of indirect materials / maintenance management / MRO is a plus.

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Other Requirements:

• A valid driver?s license may be required.
• Position requires up to 20% travel

• This position may require access to International Traffic in Arms Regulations Information (?ITAR?) and/or Controlled Unclassified Information (?CUI?)

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