BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :20274
Employment Type : Full Time
Job Category : Sales
Work Location : Southfield, MI (CSC)
BRIEF POSITION SUMMARY:
The Inside Sales Territory Specialist supports open Regional and Strategic portfolios through phone-based customer engagement until assignment to a permanent owner.
DUTIES AND RESPONSIBILITIES
- Manages telephone interactions with established customers in open Regional and Strategic portfolios until transition to a permanent portfolio owner.
- Duties may include contact management, brand building, relationship building and initiating and capitalizing on quote/sales opportunities.
- Responsible for the achievement of sales productivity and sales metrics associated with various sales enablement tools and processes.
- Studies and learns the basics about MSC's products, services and fundamental sales techniques.
- Captures customer profiles and operational procurement processes to understand and determine potential and to build the prioritization of the call frequency and the penetration plan required.
- Identifies opportunities throughout the customer's environment and leverages strategic resources such as MSC's Special Services Teams, Strategic Suppliers, and other MSC cross-functional resources to drive improvements and value around customer specific operational and technical needs.
- Drives two-way communication and engages the customer by deliberately linking their business priorities to our value proposition.
- Understands and influences a wide range of customer stakeholders.
- Incorporates economic drivers and has a deep knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities.
- Qualifies and quantifies the impact of maintaining the status quo or pursuing competitors' solutions.
- Leverages MSC sales and operational processes, and technology tools to execute activities in support of their customers.
- Enrolls and completes assigned talent development plans to further build skills and competencies.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
- Participation in special projects and performs additional duties as required.
QUALIFICATIONS
What You Need:
- A High School Diploma or the equivalent is required.
- 0-2 years of sales/customer service experience is preferred.
- Basic computer literacy, Excel, Word, Salesforce required.
- Excellent oral and written communication skills required.
Other Requirements:
- A valid driver's license is required.
Compensation starting at $16.29 - $25.60 depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
