MSC CAREER PORTAL

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 19203

Employment Type : Full Time

Job Category : Sales

Work Location : Remote

BRIEF POSITION SUMMARY:
The Enterprise Account Executive I is a strategic leader responsible for positioning the MSC solution as a strategic advantage for our customers and maximizing account penetration of the full total available market. Experience articulating business drivers, balance sheets and total cost of ownership concepts with executives and decision makers, as well as expanding relationships with key executives and decision makers is critical. Ideal candidates must have excellent communication, collaboration, strategic planning, negotiation and listening skills. The Enterprise Account Executive I must have strong process discipline and the ability to build and execute strategic account plans by collaborating cross-functionally across the entire organization.
DUTIES AND RESPONSIBILITIES

• Drive revenue and profitability growth targets through maximizing penetration across large accounts with annual revenue potential exceeding $20M per year.
• Build and maintain executive-level relationships, becoming trusted experts in the customer’s business, industry, and emerging trends.
• Collaborate with internal MSC teams to align solutions and capabilities with customer needs.
• Develop and execute comprehensive strategic account plans for assigned customers, working closely with Key Accounts, Business Development, Specialists, and Commercial Operations teams to achieve shared objectives.
• Lead negotiations and renewals for large enterprise contracts, proactively renewing accounts without RFPs when possible. Renegotiate underperforming or non-compliant agreements to ensure alignment with organizational goals.
• Prepare detailed financial models to forecast account performance over the life of agreements. Regularly document and communicate variances between forecasted and actual sales performance to leadership teams.
• Collaborate with field leadership to customize account coverage strategies, ensuring alignment with customer service level expectations and cost-reduction goals. Maintain strong working relationships with corporate customer support teams.
• Monitor customer performance and effectiveness of the value proposition by conducting quarterly business reviews (QBRs/CIRs) with assigned accounts to address evolving customer objectives and implementation timelines. Prepare and deliver financial-based sales presentations and proactive proposals.
• Communicate strategic account plans, contract updates, corrective actions, and at-risk accounts to sales and service teams in alignment with Communication SOPs. Align team activities to balance customer initiatives with MSC shareholder priorities.
• Oversee the implementation of new enterprise site locations, setting clear objectives for each site. Track progress and collaborate with MSC associates to achieve goals through coaching and support.
• Demonstrate a proactive, problem-solving mindset to overcome obstacles, support new initiatives, and ensure customer compliance, growth, and profitability. Implement corrective action plans when commitments are not met.
• Participate in customer networking events, committees, and professional development training. Foster MSC’s culture and mission throughout the organization, supporting unity of purpose and continuous improvement.
• Engage in special projects and additional responsibilities as assigned, contributing to organizational objectives and driving innovation in customer solutions.

What You Need:

• Bachelor’s degree or a minimum of eight years of equivalent experience required.
• At least two years of progressive growth in job responsibilities required.
• Three to four years’ experience in account management, customer success, or sales environment.
• Experience with large account sales and/or large account penetration, negotiation, and maintenance techniques is required. 
• Excellent written and verbal communication skills.
• Excellent relationship building and stakeholder management skills, with the ability to engage decision makers and influencers.
• Strong problem solving and analytical skills with the ability to analyze data, identify trends and recommend actionable improvements.
• Strong leadership, strategic thinking, and customer service orientation.
• Proficiency in CRM software (Salesforce or equivalent) and data analysis tools (Excel, Tableau).
• Proficiency in Microsoft Office Suite.
• Ability to thrive and manage multiple accounts and projects in a fast-paced, team-oriented environment.

• Industrial or manufacturing segment experience preferred

Other Requirements:

• A valid driver’s license may be required.
• Position requires up to 75% of travel
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)

To perform this job successfully an associate must be able to perform each essential duty satisfactorily.  The requirements listed are representative of knowledge, experience level and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $ 67424- $105952 plus commission opportunities, depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.