BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID:
18777
Employment Type:
Full Time
Job Category:
Customer Service/Support
Work Location:
Hybrid in
Harrisburg, PA (Whse)
Compensation:
$22.19/hr. - $27.12/hr.
BRIEF POSITION SUMMARY:
The Data Admin works to ensure the smooth processing of projects as they are received so they can be returned to the requestor and/or customer in a timely manner. This includes timely updates between CDS, National Account Group and Sales. Assists with escalation process to prioritize urgent requests. Maintaining and updating all DSR’s and List Log’s as each project is moved through every step of the process. Moves projects through the Cross Reference and Quality Assurance groups and returns projects once all required teams have completed their respective tasks. Additionally, work will be conducted within Excel, List Manager, and CIML.
DUTIES and RESPONSIBILITIES:
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Prepares and organizes customer files (Microsoft Excel, PDF files, and emails) to be placed into the List Manager/CIML upload template.
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Prepares customer files to be returned to the Sales Team with appropriate Cross Reference information.
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Communicates status of requests between the Sales Department and the Cross-Reference team.
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Organizes Cross Reference requests for the team based on timelines provided by Sales to meet the customers’ expectation.
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Maintains project request DSR’s in Salesforce and updates the project log reporting software for current and past requests.
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Develops and maintains department reporting as requested.
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Project review to ensure project owner has supplied adequate information.
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Complete tasks based on timelines mutually agreed upon by the requestor and the RFQ team to meet customer expectations.
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Remains up to date with all cross-reference functions to provide additional resources and cross lines with the Cross Reference Team when required.
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Reviews projects prior to return for abnormalities.
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Queues up projects for Quality Analysis.
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Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
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Participation in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE:
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High school diploma or equivalent is required.
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Minimum of four years administrative experience is required.
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Minimum of two years industry experience is preferred.
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Minimum of one-year Cross Reference and Sourcing preferred.
SKILLS:
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Strong proficiency in Windows PC as well as the Internet is required.
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Proficient Excel skills necessary to manipulate data for uploading and downloading functions preferred (V- lookup, text to columns, formulas, concatenate, sort, filter).
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Proficiency in the AS/400 sales related functions required.
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Good verbal and written communication skills are required.
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Familiarity with a variety of industrial products is preferred.
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Strong time management and organizational skills required.
OTHER REQUIREMENTS:
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This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
WHY MSC?
People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
