MSC CAREER PORTAL

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID : 19159
Employment Type : Full Time
Job Category : Warehouse/Distribution
Job Grade : NonExempt N7
Work Location : Montreal, Quebec
Potential Work Location : Travel within Montreal area

DU POSTE :

Le specialiste de la gestion des stocks par le fournisseur (VMI) fournit un soutien supplmentaire dans les domaines de la conversion, de la commande de stocks, des solutions de distributrices automatiques, du rangement des commandes, de la gestion de type 5S de service et dquipement, et de lexpdition.

TCHES et RESPONSABILITS :

• Soutient les conseillers?la vente et les solutions clients de MSC.?Comprend les solutions, les produits et les services de lentreprise. Y compris une connaissance limite des produits techniques.
• Soutient la mise en uvre des programmes de gestion des stocks par les fournisseurs dans les tablissements des clients.
• tablit des relations professionnelles et productives avec le personnel cl?des clients assign's.
• Maintient des niveaux levs de satisfaction de la clientle qui respectent les standards de lentreprise.
• Dballe les commandes, vrifie lexactitude de lexpdition et range les stocks chez les clients.
• Assure des niveaux de stocks appropri's pour les clients, gnre de nouvelles commandes de marchandise et obtient lapprobation du client pour passer des commandes au besoin.
• Communique et fournit de la rtroaction au reprsentant des ventes et au superviseur, au besoin, pour assurer la pleine satisfaction de la clientle.
• Effectue lentretien gnral (5S) de lquipement de service et de la zone immdiate.
• Utilise la technologie de lentreprise pour accomplir les tches quotidiennes, gnrer des commandes, en faire le suivi et les acheminer.
• Consigne tous les vnements quotidiennement dans loutil de gestion des services.
• Participe des projets spciaux et effectue des tches supplmentaires au besoin.
• Favorise la culture de MSC dans le dpartement et dans lensemble de lentreprise afin dassurer la ralisation de la vision de MSC.
• FORMATION et EXPRIENCE :
• Diplme dtudes secondaires ou quivalent requis.
• Exprience en amlioration de la chane dapprovisionnement et des processus, un atout.
• Exprience en service?la clientle, y compris un an dexprience dans un secteur connexe, un atout.
• COMPTENCES :
• Connaissances en informatique et matrise des logiciels de traitement de texte et de tableur requis.
• Excellentes aptitudes pour la communication orale et crite.
• AUTRES EXIGENCES :
• Un permis de conduire valide est requis.
• Le poste exige plus de 80 % de dplacements quotidiens constants intrieur du territoire dsign.?Voyages daffaires occasionnels requis
• Peut devoir soulever jusqu?23 kg selon les besoins du client.
• BRIEF POSITION SUMMARY:
• The Vendor Managed Inventory (VMI) Specialist provides supplemental service support in the areas of conversions, ordering stock, vending solutions, putting orders away, 5S handling of service & equipment, and expediting.
• DUTIES and RESPONSIBILITIES:
• Supports MSC customer solutions and sales associates.
• Understands company solutions, products, and services. Including limited technical product knowledge.
• Supports the implementation of Vendor Managed Inventory programs at customer locations.
• Establish productive, professional relationships with key personnel in assigned customers.
• Maintain high customer satisfaction ratings that meet company standards.
• Unpack orders, checks accuracy of shipment and put stock away at customer locations.
• Ensure appropriate customer stock levels, generates new orders for merchandise, and obtains customer approval to place orders when required.
• Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
• Performs general (5S) housekeeping for service equipment and immediate area.
• Utilize company technology to completed daily tasks, order generation, tracking, and routing.
• Logs all events daily within the Service Management tool.
• Participates in special projects and performs additional duties as required.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's mission.
• EDUCATION and EXPERIENCE:
• A High School Diploma or the equivalent is required.
• Supply chain and process improvement experience preferred.
• Customer service experience including one year of related industry experience is preferred.
• SKILLS:
• ?Computer literacy and proficiency in word-processing and spreadsheet software is required.
• Excellent oral and written communications skills are also required.
• OTHER REQUIREMENTS:
• A valid driver's license is required.
• Position requires over 80% consistent daily travel within district. Occasional overnight travel is also required.
• May need to lift up to 50 lbs. based on customer needs.

Compensation starting at $40000 - $51000 depending on experience. Plus Bonus and Car Program

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity.  The Company reserves the right to modify the range as market conditions change. 

We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
WHY MSC?
People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
Equal Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
Il nous fait plaisir de fournir, sur demande, une version française de tout document. Adressez-vous au TalentAcquisition@mscdirect.com. Veuillez noter que cette boite aux lettres est réservée aux traductions françaises seulement; nous ne répondrons pas aux demandes de renseignements généraux concernant l’emploi.