BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID : 19003
Employment Type : Full Time
Job Category :
Vending Management
Job Grade :
NonExempt N7
Work Location :
Timmins ON Area
BRIEF POSITION SUMMARY:
The Vendor Managed Inventory (VMI) Specialist provides supplemental service support in the areas of conversions, ordering stock, vending solutions, putting orders away, 5S handling of service & equipment, and expediting.
DUTIES and RESPONSIBILITIES:
- Supports MSC customer solutions and sales associates.
- Understands company solutions, products, and services. Including limited technical product knowledge.
- Supports the implementation of Vendor Managed Inventory programs at customer locations.
- Establish productive, professional relationships with key personnel in assigned customers.
- Maintain high customer satisfaction ratings that meet company standards.
- Unpack orders, checks accuracy of shipment and put stock away at customer locations.
- Ensure appropriate customer stock levels, generates new orders for merchandise, and obtains customer approval to place orders when required.
- Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
- Performs general (5S) housekeeping for service equipment and immediate area.
- Utilize company technology to completed daily tasks, order generation, tracking, and routing.
- Logs all events daily within the Service Management tool.
- Participates in special projects and performs additional duties as required.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s mission.
- A High School Diploma or the equivalent is required.
- Supply chain and process improvement experience preferred.
- Customer service experience including one year of related industry experience is preferred.
- Computer literacy and proficiency in word-processing and spreadsheet software is required.
- Excellent oral and written communications skills are also required.
- A valid driver’s license is required.
- Position requires over 80% consistent daily travel within district. Occasional overnight travel is also required.
- May need to lift up to 50 lbs. based on customer needs.
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
WHY MSC?
People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
