BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID : 18800
Employment Type : Full Time
Job Category : Sales
Work Location : Davidson, NC (CSC)
BRIEF POSITION SUMMARY:
Responsible for ensuring the accuracy, efficiency, and integrity of systems and data processes that support variable compensation operations. This role partners with cross-functional teams and technical stakeholders to resolve system issues, improve data workflows, automate recurring processes, and deliver reliable reporting assets. The ideal candidate will have strong analytical, technical, and problem-solving skills with an ability to translate business needs into system functionality and process improvements.
DUTIES AND RESPONSIBILITIES:
- Monitor, validate, and maintain data pipelines feeding into SAP Commissions, AS400, SQL integration layers, Alteryx workflows, and cloud platforms (e.g., GCP).
- Partner with internal IT and external consultants to investigate and resolve technical issues related to compensation calculations, integrations, and performance.
- Execute root-cause analysis for escalated inquiries and troubleshoot cross-system inconsistencies.
- Develop technical solutions to support compensation plan changes, processing logic, or new reporting needs.
- Automate manual workflows and recurring tasks using Alteryx or similar tools to improve accuracy and reduce cycle times.
- Build and maintain internal compensation reports using Excel, Tableau, or Power BI.
- Maintain system documentation, including workflow diagrams, data flow maps, and integration specifications.
- Ensure system integrity and continuity by documenting technical logic and providing technical support coverage for compensation operations.
- Support system testing, release management, and QA activities in collaboration with IT and business teams.
- Participate in special projects, including compensation plan modeling, process redesign, or data migrations.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSCs vision and unity of purpose.
QUALIFICATIONS:
- Bachelors degree in business, Computer Science, Information Systems, or related field?or equivalent business experience
- 3-5 years of experience in compensation systems, sales operations, or enterprise data processes
- Proficient in SQL, Alteryx, and Excel; familiarity with SAP Commissions (Callidus) and sales technology platforms
- Experience with data integration workflows and troubleshooting large datasets
- Strong analytical thinking and problem-solving abilities
- Solid understanding of compensation process flows and business rule logic
- Experience leading cross-functional programs/projects with teams like Sales Ops, Finance, and IT
- Effective communicator with superior verbal, written, and presentation skills
- Skilled in documenting technical workflows and solutions
- Experience with visualization tools such as Tableau or Power BI
- Self-motivated, organized, and able to prioritize multiple requests
- Comfortable working both independently and collaboratively across disciplines
- Detail-oriented with strong commitment to data accuracy and quality
- Capable of resolving complex issues and escalating appropriately when needed
Bonus Points If You Have:
- Bachelors degree in marketing or business preferred.
- Advanced skills with Microsoft Office Suite
Other Requirements:
- A valid driver's license may be required.
- Position requires up to 10% of travel.
- This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") - *if needed for specific
WHY MSC?
People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
